420 Mug

After placing an order you will be directed to a confirmation page with all the order details. We will automatically send you a confirmation email as well. The email might have landed in your spam inbox. If you did not get this email, please contact us.

You can find the status of your order in your account, or on the order status page.

If you selected to pay by bank, cash or Bitcoin and have not yet paid, contact us for cancellation.

If you selected to pay by credit card, look up the order status:

• An order that has not yet been paid will automatically close after 48 hours.
• If your order is already paid you can request a cancellation and refund. Your personal information will be deleted from our system.
• If your order is already shipped, it is not possible to cancel and refund your order.

Your order usually ships within 4 days after payment confirmation but it sometimes takes a few days for stock to come in.

Don't worry if it takes a couple of days before you hear from us. Behind the scene we're working hard on preparing your order.

Once your order has shipped, it usually takes between 2 and 10 business days for your order to arrive. The average shipping time is 7 days.